payment, delivery, gifting, shipping, standard, express, next day

PAYMENT, DELIVERY AND GIFTING

PAYMENT

We use Braintree, PayPal and AfterPay to manage our transactions, allowing you to checkout safely, quickly and easily. These services provide you with a simple way to send money without sharing financial information, along with the flexibility to pay using your PayPal account balance, bank accounts or credit cards. To find out more about these services, please visit their respective websites: Braintree, PayPal, AfterPay

All payments must be received in full (with the exception of AfterPay) prior to dispatch of goods. If your payment is not received or is declined by us, your bank or credit card issuer, we cannot and will not hold items against your order.


INSTANT GIFTING

Last minute gift? Avoid the rush, discover a new way to give by sending an 'Instant Gift'. Learn more.

DELIVERY

American Tourister's trusted partner, EFM logistics utilises Couriers Please, Australia Post, StarTrack Express, Deliver In Person and VT Freight Express courier services for delivery Australia-wide. Please be advised that these courier services may require an adult (over the age of 18) to sign for your shipment. Please be advised that these courier services may require an adult (over the age of 18) to sign for your shipment. It is expected that if you are not home for a delivery that a card will be left to facilitate a collection.

Delivery Times

Please note the following delivery times to estimate the arrival of your order with us. These delivery estimates are for orders placed before midday, otherwise please add an extra business day. Delivery estimates are a guide and cannot be guaranteed.


Regular Post

Metro: 1-4 Business Days

Regional: 3-7 Business Days

Remote: 4-12 Business Days

 

Express Post

Metro: 1-3 Business Days

Regional: 2-5 Business Days

Remote: 3-7 Business Days

 

For more urgent and guaranteed deliveries, we recommend the following service.

 

Same Day Shipping

Metro (selected VIC & NSW): Same Business Day Shipping if ordered before 10am, otherwise please add an extra business day.


DELIVERY RESTRICTIONS

We deliver between Monday and Friday, excluding public holidays.

Please use americantourister.com.au for luggage, backpacks, duffles & suitcases to be delivered throughout Australia (with the exception of select remote locations including Islands).


INTERNATIONAL DELIVERY

If you would like to deliver internationally, please use the appropriate American Tourister website. Click here for a full listing of International American Tourister eCommerce sites.